Operations

We steer or take over the operation of your applications and IT infrastructure. Whether it is individual servers, complex application environments or a whole data centre - we make sure your systems run reliably, stay up to date and become available again quickly in the event of failures.

Our services

System operations: Linux servers, virtualisation, storage and network components in a documented operating model
Update & patch management: planned, tested updates without surprises
Backup & recovery: defined backup and recovery processes including regular restore tests
Documentation & runbooks: traceable, up-to-date operating knowledge
Incident handling: clear escalation paths, priorities and recovery times

Our operating models

Ad-hoc support: we help with specific tasks or problems
Takeover: we gradually take over the operations of existing systems
Full operations: we run your environments including monitoring, maintenance and incident response

Your benefits

stable applications with defined recovery times
a documented, auditable operation instead of “it just runs somehow”
relief for your team to focus on what really moves you forward

Want to hand over the operation of your systems? Contact us.